General Terms and Conditions for OVAL Abo

Version: 11 October 2026

1. Provider and scope

1.1 The provider is Robert Cibis, trading as “OVALmedia”, Alt Nowawes 107, 14482 Potsdam-Babelsberg, Germany, email: oval@oval.media (hereinafter “OVALmedia” or “we”).

1.2 These terms apply to all contracts for paid memberships and subscriptions on www.oval.media, in particular the OVAL Abo (monthly and yearly), the supporter subscription and gift subscriptions (together “subscription”). Orders in the online shop shop.oval.media are governed by the shop’s own terms.

1.3 A “consumer” is any natural person who concludes a contract for purposes that are predominantly outside their trade, business or profession. Deviating terms of customers only apply if we expressly agree to them.

2. Services

2.1 A subscription gives customers access, for the term of the contract, to the content on www.oval.media that is unlocked for members, in particular full-length programmes, films and articles, the comment function and, where applicable, invitations to online and other events. The exact scope of services is set out in the description of the respective offer at the time of the order.

2.2 Content is provided by streaming or as web pages. There is no entitlement to downloads. An internet connection and an up-to-date browser are required.

2.3 We continuously expand and update our offer. Individual items of content may be removed or changed for legal or editorial reasons, provided this is reasonable for customers and the overall character of the offer is preserved (Section 327r of the German Civil Code, BGB). There is no entitlement to specific individual content.

2.4 We strive for the most uninterrupted availability possible. Temporary restrictions due to maintenance, technical faults or events beyond our control are possible.

3. Conclusion of contract and customer account

3.1 The presentation of subscriptions on the website is not a binding offer but an invitation to order. By selecting a plan and completing the order process with the payment provider (PayPal or Stripe) or via the order form with the button for a binding paid order, customers submit a binding offer. The contract is concluded when we confirm the order by email or activate access, at the latest when the payment process is completed.

3.2 A personal customer account with username and password is required. Customers must provide truthful information, keep their login details secret and must not share their account with other persons.

3.3 Gift subscriptions: the buyer purchases a subscription for a third person. We set up the account for the recipient and send the login details to the buyer. The buyer remains our contractual partner.

4. Prices and payment

4.1 The prices stated at the time of the order apply. All prices are final prices in euros. Where VAT is payable, it is included in the price.

4.2 Payment is made in advance for the respective billing period (month, year or, for supporter and gift subscriptions, the entire term). For ongoing subscriptions the amount is collected automatically via the chosen payment provider at the beginning of each billing period.

4.3 Payment methods: PayPal, credit card via Stripe and – for yearly, supporter and gift subscriptions – bank transfer or cash by post. The payment providers’ terms also apply to payments made through them. For bank transfer or cash payment, we activate access once payment has been received.

5. Term, renewal and cancellation

5.1 OVAL Abo monthly: term of one month. The subscription renews for a further month unless cancelled before the end of the current month. It can be cancelled at any time with effect from the end of the current month.

5.2 OVAL Abo yearly: minimum term of twelve months. After the minimum term, the subscription continues for an indefinite period and can then be cancelled at any time with one month’s notice.

5.3 Supporter subscription: minimum term of 24 months. After the minimum term, the supporter subscription continues for an indefinite period and can then be cancelled at any time with one month’s notice.

5.4 If customers have already paid in advance for a period after the cancellation takes effect, we will refund that amount pro rata.

5.5 Gift subscription: the gift subscription ends automatically at the end of the paid term without any need for cancellation.

5.6 Cancellation may be declared in text form (e.g. by email to oval@oval.media), via the “Cancel contracts here” button on our website or via the subscription management of the payment provider. We will confirm receipt of the cancellation by email without delay.

5.7 After an ordinary cancellation, access remains available until the end of the paid period.

5.8 The right of both parties to terminate for good cause remains unaffected. Good cause for us exists in particular if customers pass on their login details to third parties or distribute content without authorisation.

6. Right of withdrawal

Consumers have a statutory right of withdrawal. Details are set out in the withdrawal policy below.

7. Rights of use

7.1 The content is protected by copyright. For the term of the subscription, customers receive the simple, non-transferable right to view and read the content for private, non-commercial purposes.

7.2 In particular, it is prohibited to download, record, reproduce, make publicly available or redistribute members’ content, or to pass on login details. Sharing links to our pages is expressly welcome.

8. Comments and conduct

Customers are responsible for their own comments. Unlawful, offensive or advertising content is not permitted. We may remove such posts and, in the event of repeated or serious violations, block access to the comment function.

9. Liability

9.1 We are liable without limitation for intent and gross negligence, for injury to life, body or health and under the German Product Liability Act.

9.2 In the event of a slightly negligent breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance customers may regularly rely), liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.

9.3 The statutory rights of consumers in the event of defects in digital products (Sections 327 et seq. BGB) remain unaffected.

10. Data protection

Information on the processing of personal data can be found in our privacy policy.

11. Contract text and contract languages

11.1 The contract languages are German, English, French, Spanish and Italian. In the event of discrepancies between the language versions of these terms, the German version prevails to the extent permitted by law.

11.2 We store the contract text. These terms can be accessed on this page at any time and can be printed or saved. Customers receive the order details with the confirmation email.

12. Final provisions

12.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the state in which they have their habitual residence.

12.2 If customers are merchants, legal entities under public law or special funds under public law, the place of jurisdiction is Potsdam, Germany.

12.3 We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

12.4 Should individual provisions of these terms be invalid, the validity of the remaining provisions shall remain unaffected.

Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Robert Cibis, OVALmedia, Alt Nowawes 107, 14482 Potsdam-Babelsberg, Germany, email: oval@oval.media) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

– To Robert Cibis, OVALmedia, Alt Nowawes 107, 14482 Potsdam-Babelsberg, Germany, email: oval@oval.media:
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*)
– Ordered on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date

(*) Delete as appropriate.